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Customer Service
Customer Service
Thanks for visiting cn-zhongzhou.com. Every day we help more than 1000 customers find the Car DVD Players and Portable DVD Players they need. With a selection of over 1000 Car DVD Players products you are sure to find just the item you are looking for. We have been in the Car DVD Players business since 2006 and truly appreciate the opportunity to serve you today and in the future!
Having trouble placing an order online? Have a question about a product? Want to check on the status of your Car DVD Players order?
Email our friendly and knowledgeable customer service department and they can give you more info about a product and answer any other questions you may have.
Contact cn-zhongzhou.com
Or you can visite it here: How To Track Your Package
Email
shenzhenzhongzhoulimited(@)hotmail.com
Return Policy for Damaged or Defective Items
We work hard to make your shopping experience at cn-zhongzhou.com an enjoyable one.
Shipping & Delivery
1. Free shipping is not accepted:
2. We offer shipping in countries and territories of North America, Australia and Europe. Also free shipping is available to the following countries and territories: Australia, Austria, Brazil, Cambodia, Canada, Denmark, Finland, France, Germany, Greece, Hongkong, Indonesia, Lreland, Ltaly, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam.
Over 95% of our orders are processed and shipped within 1-3 business days, Transit time will usually be 5 to 10 business days , but there are variances which may go up to 2 weeks.All our shipping fees are included in item price. We will offer tracking number as soon as the Express corporation provide us.
Privacy & Security:
All payments are handled through WESTERN UNION,T/T, cn-zhongzhou.com does not have access to any of your financial details except the name, email address, and billing address.
Returns & Replacements:
All our products come with a 12 month warranty.
At cn-zhongzhou.com, your satisfaction is paramount – you will always enjoy a 7-day Money Back Guarantee. It works very simple. When you make a purchase with us, regardless of value, you can return the products within 30 days from the date we first shipped your order for refund or replacement.
We are not responsible for service failures and losses caused by force majeure.
However, the original and return shipping and handling charges will not be refunded or reimbursed under all circumstances. And we are not responsible for returned products lost in post.
In case of returning goods, please kindly contact our customer service.
Shipping charges are not refundable.
Warranty will be voided if returned products are abused, mishandled, modified, misused, physically or inflicted damaged by users. We reserve the right to charge a repair fee of 40% of the invoice amount if the warranty expired or is voided.
Payment, Pricing & Promotions:
We prefer payment through Western Union, it is the most popular payment method in the world, it is safe, fast and easy, and it’s the best payment method for each other. We hope provide best products and service.
We send out all of the accessory to you, when you receive it, please make sure the accessory are all in the carton.
